Website Terms and
Each time you access or use www.musicwise.io (the "Website"),
you are deemed to accept these terms and conditions.
"we" means MusicWise Limited, and "our" shall be
construed accordingly. "you" means the person, firm,
company, or organisation browsing and/or using the Website, and
"your" shall be construed accordingly. "MusicWise
Corporate Family" means all companies connected with us. A
company is connected with us if it is: (i) a subsidiary or holding
company of us; (ii) controlled by the same person(s) who control us
or our holding company; (iii) a subsidiary or holding company of any
company in (i) or (ii) above; or (iv) in the same group as any
company under (i), (ii) or (iii) above. "subsidiary" and
"holding company" shall be as defined in section 1159 of
the Companies Act 2006. The term "control" shall have the
same meaning as defined in Section 416 of the Income and Corporation
Taxes Act 1988. Two companies are in the same group if they share the
same ultimate holding company.
Interruptions and Omissions in Service
Whilst we try to ensure that the standard of the Website remains high
and to maintain the continuity of it, the internet is not an
inherently stable medium, and errors, omissions, interruptions of
service and delays may occur at any time. We do not accept any
liability arising from any such errors, omissions, interruptions or
delays or any ongoing obligation or responsibility to operate the
Website (or any particular part of it) or to provide the service
offered on the Website. We may vary the specification of this site
from time to time without notice.
Links to other Sites
On this site you may be offered automatic links to other sites which
we hope will be of interest to you. We do not accept any
responsibility for or liability in respect of the content of those
sites, the owners of which do not necessarily have any connection,
commercial or otherwise, with us. Using automatic links to gain
access to such sites is entirely at your own risk.
Information on this Site
Whilst we make every effort to ensure that the information on our
Website is accurate and complete, lots of the information is supplied
to us by third parties and we are not able to check the accuracy or
completeness of that information. We do not accept any liability
arising from any inaccuracy or omission in any of the information on
our Website or any liability in respect of information on the Website
supplied by you, any other website user or any other person.
Your Use of this Site
You may only use the Website for lawful purposes when searching for
music services. You must not under any circumstances seek to
undermine the security of the Website or any information submitted to
or available through it. In particular, but without limitation, you
must not seek to access, alter or delete any information to which you
do not have authorised access, seek to overload the system via
spamming or flooding, take any action or use any device, routine or
software to crash, delay, damage or otherwise interfere with the
operation of the Website or attempt to decipher, disassemble or
modify any of the software, coding or information comprised in the
You are solely responsible for any information submitted by you to
the Website. You are responsible for ensuring that all information
supplied by you is true, accurate, up-to-date and not misleading or
likely to mislead or deceive and that it is not discriminatory,
obscene, offensive, defamatory or otherwise illegal, unlawful or in
breach of any applicable legislation, regulations, guidelines or
codes of practice or the copyright, trademark or other intellectual
property rights of any person in any jurisdiction. You are also
responsible for ensuring that all information, data and files are
free of viruses or other routines or engines that may damage or
interfere with any system or data prior to being submitted to the
Website. We reserve the right to remove any information supplied by
you from the Website at our sole discretion, at any time and for any
reason without being required to give any explanation.
Information Submitted by You
We will and/or the MusicWise Corporate Family will use information
supplied by you to facilitate the booking and use of music services.
We will process any data which you provide when enquiring about any
music services or when completing any forms or adding personal
details which you complete or provide to us when using the Website in
accordance with relevant data protection legislation. We explain more
Please note that all Third Party music service providers have agreed
to our Terms and Conditions and should they be found to be in breach
of the Terms and Conditions, they will be prevented from using our
services. Further details of our client terms and conditions.
Terms of Business
Bookings and purchases: Each booking or purchase arising as a result
of an introduction made by MusicWise will be subject to our standard
Terms of Business as they are applicable in the circumstances. All
prospective music service providers for whom we facilitate bookings
or purchases will be provided with a copy of the Terms of Business
applicable to them at or following registration. Any bookings or
purchases facilitated through this website will be subject to the
terms issued by the music service providers.
The rights in material on the Website are protected by international
copyright, software and trademark laws and you agree to use the
Website in a way which does not infringe these rights. You may copy
material on the Website for your own private or domestic purposes,
but no copying for any commercial or business use is permitted.
Security and Passwords
In order to register with the Website and to sign in when you visit
the Website, you will need to use a username and password. You are
solely responsible for the security and proper use of your password,
which should be kept confidential at all times and not disclosed to
any other person. You must notify us immediately if you believe that
your password is known to someone else or if it may be used in an
unauthorised way. We accept no liability for any unauthorised or
improper use or disclosure of any password.
We may terminate your registration and/or deny you access to the
Website or any part of it (including any services, goods or
information available on or through the Website) at any time in our
absolute discretion and without any explanation or notification.
We accept no liability for any loss (whether direct or indirect, for
loss of business, revenue or profits, wasted expenditure, corruption
or destruction of data or for any other indirect or consequential
loss whatsoever) arising from your use of the Website and we hereby
exclude any such liability, whether in contract, tort (including for
negligence) or otherwise. We hereby exclude all representations,
warranties and conditions relating to the Website and your use of it
to the maximum extent permitted by law.
You agree to indemnify us and keep us indemnified against all costs,
expenses, claims, losses, liabilities or proceedings arising from use
or misuse by you of the Website.
You must notify us immediately if anyone makes or threatens to make
any claim against you relating to your use of the Website.
Choice of Law and Jurisdiction
The use of the Website and any agreements entered into through the
Website are to be governed by and construed in accordance with
English law. The courts of England are to have exclusive jurisdiction
to settle any dispute arising out of or in connection with the use of
the Website or any agreement made through the Website.
Some of the goods or services offered through the Website may not be
lawful or may otherwise not be permitted in certain countries outside
the United Kingdom. If you attempt to order, receive, purchase or
otherwise benefit from any such goods or services, we do not accept
any liability for any losses suffered by you in using the Website
which you would not have suffered had you been accessing the Website
as a United Kingdom resident (including as a result of us being
prevented from dealing with any application or enquiry by any law,
regulation or other ruling applicable in any country).
Modern Slavery Act statement
We are committed to ensuring that there is no modern slavery or human
trafficking in our supply chains or in any part of our business.
Changes to Terms and Conditions and Invalidity
These terms and conditions may be changed by us at any time. You will
be deemed to accept the terms and conditions (as amended) when you
next use the Website following any amendment.
If any provision of these terms and conditions is held to be invalid
by a court of competent jurisdiction, such invalidity shall not
affect the validity of the remaining provisions, which shall remain
in full force and effect.
Flat 2, Boddington House,
London SE14 5BX
Company Number 10984814. Registered in the UK.
www.musicwise.io ("the Website") is a job site operated by
collect about you when you use the Website.
If you register on the Website as a musician or music service
provider and provide us with personal data, we will process such
personal data on the basis that it is necessary to do so in order to
perform the contract you enter into with us.
Registration with and use of the Website for musicians and those
looking to use music services is free. We will process your personal
data on the basis set out below as it is in our legitimate interests
to do so following your registration.
What Information do we collect about you?
We collect personal data about you when you register with the
Website. We do so in order to provide you with the services that are
available through the Website as well as for administrative purposes
when you book music services through the Website.
The personal data that we collect includes your name, email address,
telephone number, instruments that you play, your address or location
and any artist groups that you play with. We will keep this
information for as long you want to keep your account with the
Website. If you decide to book or enquire about any music services
through the Website we may ask you for the details needed to process
any enquiry that is required by the relevant third party music
service provider. This information will be kept on record and
associated with your personal data.
What do we do with your personal data?
By registering with the Website it is understood that you are
actively seeking to use music services. When you enquire with music
service providers we share your personal data, including your enquiry
information, with them so they can follow up with you as appropriate.
In some instances we may offer music service providers the
opportunity to contact you to promote their services, if we believe
their services are relevant to you.
For musicians and those looking to use local music services, we will
use your personal data to provide you with the music services that we
provide, to manage your account and to email you about music services
which, for musicians, includes emails about local music services that
are relevant to your interests.
In the event that you register on the Website as a musician we will
only send you information which relates to our music services unless
you specifically opt in to receiving marketing material about other
products and services through the contact preferences section of your
If you consent to receive marketing material using your contact
preferences you may change your mind at any time.
You can also amend the contact preferences in your account to stop us
from contacting you in connection with the music services available
through the Website for which you register when you set up your
Data Sharing and Transfers
Save where it is necessary to do so in order to provide you with the
Website's music services or to put you in touch with a third party
provider selected by you as set out in this policy, we do not share
your personal data with third parties.
Your personal data is stored on our servers which are in the European
Economic Area. If we share your personal data with any third party
service provider in the course of providing you with our services,
those third parties are required to process your data in accordance
with contracts which comply with data protection legislation.
Access to your information and correction
We want to make sure that your information is accurate and up-to-date
and will delete or amend any information that you think is
inaccurate. Should you wish to delete your account please contact us
via the online form. Amendments to your account can be made online by
signing in to your account or by contacting us.
We aim to provide you with useful music-related services for the
whole of your music life. However, you have the right to close your
account at any time and have us delete all of your personal
information unless we are in the process of responding to any
complaint that you make.
Cookies are text files placed on your computer to collect standard
internet log and visitor behaviour information. This information is
used to track visitor use of the Website, to compile statistical
reports on Website activity and to help us make recommendations that
are relevant to you.
We also may use third party advertising companies to serve ads when
you visit the Website. Those companies may use information about your
visits to this and other websites in order to provide you with
advertisements about other goods and services that may be of interest
If you would like more information about this practice, including how
to prevent it, please visit www.aboutcookies.org,
www.allaboutcookies.org or optout.networkadvertising.org
More information about all of the cookies on the Website is available
on our cookies page.
only applies to this Website, so when you link to other websites you
should review their own privacy policies.
updates on this web page. This policy was last updated on 20 April
How to contact us
or information we hold about you:
by email firstname.lastname@example.org
or write to us at Data Protection Officer, MusicWise Limited, Flat 2
Boddington House, Pomeroy Street, London, SE14 5BX.
How do you remove your name from the database?
You can contact us to request for your account to be closed at any
time, which will be confirmed by MusicWise.
How do you unsubscribe from future mailings?
If you have a musicwise.io account, you can stop receiving emails by
updating your contact preferences.
How can you obtain information held about you?
You have the right to request a copy of the information that we hold
about you. If you would like a copy of some or all of your personal
information please email us at email@example.com
Flat 2 Boddington House,
London SE14 5BX
Company Number 10984814. Registered in the UK.
Your security on
At MusicWise, we're committed to helping you find the right job in a
safe and secure environment.
On these pages, you can learn more about some of the most common
internet security threats, what you can do to protect yourself, and
what we do to ensure your details remain secure.
Common security threats
Phishing emails are an increasingly common method used to try and
gain access to personal details in order to carry out fraud or
Typically, a phishing email will claim to have been sent by a
reputable organisation and ask that you respond to the email with
your username and/or password or that you enter your sign in details
over a 'secure' connection.
Whilst phishing emails can seem very professional, there are usually
a number of clues to alert you to the fraudulent nature of the
emails. When reading an email claiming to be sent from musicwise.io,
you should always keep the following questions in mind:
Are you being asked to provide your password? musicwise.io will never
ask you to provide your password in response to an email or phone
Are there spelling and grammar mistakes in the email? Phishing emails
often originate from outside the UK and spelling and grammar mistakes
Are you being asked to download something? If you don't recognise a
file, don't download it. All musicwise.io account details are stored
online, so we'll never ask you to download anything to use the
Are you being threatened with losing access to your account? Phishing
emails sometimes make it seem like you'll lose access to your account
unless you download something or provide your sign in details.
musicwise.io will never ask you to do anything like this in order to
keep your account open.
If you're suspicious of any email you receive from musicwise.io,
please contact us with the subject line of the email, and the email
address it was sent from.
Spoofing occurs when a criminal creates an exact copy of a website in
order to make a fraudulent company look legitimate. A spoofed website
will usually look exactly the same as the website of a legitimate
company, but with a slightly different web address (e.g., '.biz'
instead of '.com' or '.co.uk'). If you're suspicious of any website
you're directed to as a result of your dealings with musicwise.io,
please contact us and we'll investigate.
Identity theft occurs when an individual steals personal details from
someone else, and uses the information to fraudulently impersonate
that individual. Victims of ID theft often find that their details
are used to open bank accounts and obtain credit in their name.
Identity theft can only take place where a criminal has been able to
gain access to enough personal details to create false documents in
another person's name. In order to avoid becoming a victim of
Never give out sensitive personal information such as your bank
details, date of birth, National Insurance number or a copy of your
passport in relation to an email
Look out for spelling and grammar mistakes in emails you receive
Never give out your sign in details in response to an email
If you suspect that you've been a victim of identity theft, you
should contact the police as soon as possible. Details on how to
report a fraud can be found here.
What you can do to protect yourself
Online security risks can be minimised simply by ensuring that your
password is always kept secure. We recommend you follow the password
security advice below:
Always use a password which is personal and does not contain your
name, email address or the word 'password'
Ensure your password contains both letters and numbers
Never give your password out to anyone - we will never ask you for
Change your password at least once every three months
Take a moment to memorise your password so you don't need to write it
Try and use a different password for each different website you use
Keep your password secure and up-to-date. Passwords should be changed
at least once every three months and shouldn't contain your name,
email address or the word 'password'.
If in doubt, report it. If you're suspicious about any contact you
receive related to musicwise.io, contact us and our Customer Support
Team will investigate.
If you think you have been the victim of online fraud, we recommend
you report it to Action Fraud, the national fraud and internet crime
reporting centre, who will be able to advise you further.
You can contact Action Fraud on 0300 123 2040, or visit their website
for advice http://www.actionfraud.police.uk/
What we're doing to protect you
We've partnered with several industry leaders to ensure you receive
the most secure levels of service possible whilst using the site.
To protect your personal information musicwise.io uses industry
standards such as TLS (Transport Layer Security) encryption to
encrypt and secure your data.
musicwise.io automatically scans, detects, and quarantines new
viruses, ensuring that all documents uploaded to or downloaded from
musicwise.io are safe and virus-free.
Musicwise.io’s is served using Zeit.co, and data is managed using
MongoDB Atlas, backed by AWS.
What are cookies?
A cookie is a piece of information in the form of a very small text
file that is placed on an internet user's computer. It is generated
by a web page server (which is basically the computer that operates
the web site) and can be used by that server whenever the user visits
the site. A cookie can be thought of as an internet user's
identification card, which tells a website when the user has
Cookies can't harm your computer and we don't store any personally
identifiable information about you on any of our cookies.
musicwise.io uses two types of cookies: cookies set by musicwise.io
and cookies set by third parties (i.e. other websites or services).
musicwise.io cookies enable us to keep you signed in to your account
throughout your visit and to tailor the information displayed on the
site to your preferences, such as recommending music services.
We also use third party cookies to help deliver relevant music
services and advertising both on musicwise.io and on other websites,
to integrate content with social networks, such as Facebook and
Google, and to better understand how the features and functions of
the site are used in order that we can improve our service.
If you would like more information about the cookies we use, as well
as details on how to opt-out, please see below.
What cookies do we use on musicwise.io?
Below is a list of the main cookies set by musicwise.io, and what
each is used for:
This website uses Google Analytics, a web
analytics service provided by Google, Inc. ("Google").
Google Analytics uses "cookies", which are text files
placed on your computer to help the website analyse how visitors
use the site. The information generated by the cookie about your
use of the website (including your IP address) will be transmitted
to and stored by Google on servers in the United States . Google
will use this information for the purpose of evaluating your use
of the website, compiling reports on website activity for website
operators and providing other services relating to website
activity and internet usage. Google may also transfer this
information to third parties where required to do so by law, or
where such third parties process the information on Google's
behalf. Google will not associate your IP address with any other
selecting the appropriate settings on your browser, however please
note that if you do this you may not be able to use the full
functionality of this website. By using this website, you consent
to the processing of data about you by Google in the manner and
for the purposes set out above. To
opt out of Google Analytics please go to the following link:
HotJar cookies are used to remember whether
you have taken part in a survey or poll. To
opt out of Hotjar please go to the following link:
(Google Ireland Limited)
We use Google reCAPTCHA which helps us
detect abusive traffic without any user friction. This type of
service collects and analyses your device and behaviour data,
potentially containing your personal data, with the purpose of
filtering it from parts of traffic, messages and content that are
recognised as SPAM. In doing so, Google reCAPTCHA enables us to
provide services through the Website, comply with our legal
obligations, respond to enforcement requests, protect our and your
respective rights and interests, and detect any malicious or
Google reCAPTCHA is a SPAM protection
service provided by Google Ireland Limited. The use of reCAPTCHA
Data processed: Cookies; Usage Data. Usage Data is collected
Privacy Shield participant.
Facebook Custom Audience
This is a feature that enables MusicWise to
capture anonymized data from individuals who are registered users
of both musicwise.io and Facebook. This data is transmitted and
stored by Facebook's servers in the United States. This data
captures information about your browsing history and patterns
through the musicwise.io website. When you browse the musicwise.io
website and then visit your Facebook account your browsing history
on the musicwise.io website shall be used to provide you with
suitable targeted advertising on your Facebook page. This data is
stored for 180 days; if you do not visit themusicwise.io website
for 180 days such data shall be removed unless you revisit the
musicwise.io website during this time.
Cookie name and Purpose
acceptedCookies: Determines whether you have accepted the cookie
UTM: Stores the last UTM information if you visited MusicWise.io from
a link or advertisement. Used for tracking campaigns.
Cookies set by third parties
musicwise.io works with a number of third parties to provide services
which help us to keep the website tailored to our users' needs. Some
list of third party cookies can be found below:
Cookie name and purpose
Google Analytics: This website uses Google Analytics, a web analytics
service provided by Google, Inc. ("Google"). Google
Analytics uses "cookies", which are text files placed on
your computer to help the website analyse how visitors use the site.
The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by
Google on servers in the United States . Google will use this
information for the purpose of evaluating your use of the website,
compiling reports on website activity for website operators and
providing other services relating to website activity and internet
usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process
the information on Google's behalf. Google will not associate your IP
address with any other data held by Google. You may refuse the use of
cookies by selecting the appropriate settings on your browser,
however please note that if you do this you may not be able to use
the full functionality of this website. By using this website, you
consent to the processing of data about you by Google in the manner
and for the purposes set out above. To opt out of Google Analytics
please go to the following link:
Cookies on third party sites
When you contact music service providers on musicwise.io, sometimes
you'll be redirected to an external site. These external sites may
How can I manage my cookies on musicwise.io?
If you wish to stop accepting cookies, you can do so through the
Privacy Settings option in your browser.
Please be aware that by not accepting cookies you will not be able to
use some of the key functions of musicwise.io, including:
Registering with musicwise.io
Signing in to musicwise.io
Contacting music service providers on musicwise.io
To delete all cookies stored by musicwise.io for your browser, please
click on the button below:
Clicking this button will sign you out from musicwise.io.