Website Terms and Conditions

Each time you access or use www.musicwise.io (the "Website"), you are deemed to accept these terms and conditions.

"we" means MusicWise Limited, and "our" shall be construed accordingly. "you" means the person, firm, company, or organisation browsing and/or using the Website, and "your" shall be construed accordingly. "MusicWise Corporate Family" means all companies connected with us. A company is connected with us if it is: (i) a subsidiary or holding company of us; (ii) controlled by the same person(s) who control us or our holding company; (iii) a subsidiary or holding company of any company in (i) or (ii) above; or (iv) in the same group as any company under (i), (ii) or (iii) above. "subsidiary" and "holding company" shall be as defined in section 1159 of the Companies Act 2006. The term "control" shall have the same meaning as defined in Section 416 of the Income and Corporation Taxes Act 1988. Two companies are in the same group if they share the same ultimate holding company.

Interruptions and Omissions in Service

Whilst we try to ensure that the standard of the Website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate the Website (or any particular part of it) or to provide the service offered on the Website. We may vary the specification of this site from time to time without notice.

Links to other Sites

On this site you may be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

Information on this Site

Whilst we make every effort to ensure that the information on our Website is accurate and complete, lots of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on the Website supplied by you, any other website user or any other person.

Your Use of this Site

You may only use the Website for lawful purposes when searching for music services. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website.

You are solely responsible for any information submitted by you to the Website. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.

Information Submitted by You

We will and/or the MusicWise Corporate Family will use information supplied by you to facilitate the booking and use of music services. We will process any data which you provide when enquiring about any music services or when completing any forms or adding personal details which you complete or provide to us when using the Website in accordance with relevant data protection legislation. We explain more about your personal data in our Privacy Policy.

Please note that all Third Party music service providers have agreed to our Terms and Conditions and should they be found to be in breach of the Terms and Conditions, they will be prevented from using our services. Further details of our client terms and conditions.

Terms of Business

Bookings and purchases: Each booking or purchase arising as a result of an introduction made by MusicWise will be subject to our standard Terms of Business as they are applicable in the circumstances. All prospective music service providers for whom we facilitate bookings or purchases will be provided with a copy of the Terms of Business applicable to them at or following registration. Any bookings or purchases facilitated through this website will be subject to the terms issued by the music service providers.

Content Rights

The rights in material on the Website are protected by international copyright, software and trademark laws and you agree to use the Website in a way which does not infringe these rights. You may copy material on the Website for your own private or domestic purposes, but no copying for any commercial or business use is permitted.

Security and Passwords

In order to register with the Website and to sign in when you visit the Website, you will need to use a username and password. You are solely responsible for the security and proper use of your password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an unauthorised way. We accept no liability for any unauthorised or improper use or disclosure of any password.

Termination

We may terminate your registration and/or deny you access to the Website or any part of it (including any services, goods or information available on or through the Website) at any time in our absolute discretion and without any explanation or notification.

Liability

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.

Choice of Law and Jurisdiction

The use of the Website and any agreements entered into through the Website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website or any agreement made through the Website.

Some of the goods or services offered through the Website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using the Website which you would not have suffered had you been accessing the Website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or other ruling applicable in any country).

Modern Slavery Act statement

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business.

Changes to Terms and Conditions and Invalidity

These terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use the Website following any amendment.

If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Registered Office

MusicWise Limited

Flat 2, Boddington House,

Pomeroy Street,

London SE14 5BX

Company Number 10984814. Registered in the UK.

Privacy policy

www.musicwise.io ("the Website") is a job site operated by MusicWise Limited.

This privacy policy explains how we use the personal information we collect about you when you use the Website.

If you register on the Website as a musician or music service provider and provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us.

Registration with and use of the Website for musicians and those looking to use music services is free. We will process your personal data on the basis set out below as it is in our legitimate interests to do so following your registration.

What Information do we collect about you?

We collect personal data about you when you register with the Website. We do so in order to provide you with the services that are available through the Website as well as for administrative purposes when you book music services through the Website.

The personal data that we collect includes your name, email address, telephone number, instruments that you play, your address or location and any artist groups that you play with. We will keep this information for as long you want to keep your account with the Website. If you decide to book or enquire about any music services through the Website we may ask you for the details needed to process any enquiry that is required by the relevant third party music service provider. This information will be kept on record and associated with your personal data.

What do we do with your personal data?

By registering with the Website it is understood that you are actively seeking to use music services. When you enquire with music service providers we share your personal data, including your enquiry information, with them so they can follow up with you as appropriate. In some instances we may offer music service providers the opportunity to contact you to promote their services, if we believe their services are relevant to you.

For musicians and those looking to use local music services, we will use your personal data to provide you with the music services that we provide, to manage your account and to email you about music services which, for musicians, includes emails about local music services that are relevant to your interests.

Marketing

In the event that you register on the Website as a musician we will only send you information which relates to our music services unless you specifically opt in to receiving marketing material about other products and services through the contact preferences section of your account.

If you consent to receive marketing material using your contact preferences you may change your mind at any time.

You can also amend the contact preferences in your account to stop us from contacting you in connection with the music services available through the Website for which you register when you set up your account.

Data Sharing and Transfers

Save where it is necessary to do so in order to provide you with the Website's music services or to put you in touch with a third party provider selected by you as set out in this policy, we do not share your personal data with third parties.

Your personal data is stored on our servers which are in the European Economic Area. If we share your personal data with any third party service provider in the course of providing you with our services, those third parties are required to process your data in accordance with contracts which comply with data protection legislation.

Access to your information and correction

We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete your account please contact us via the online form. Amendments to your account can be made online by signing in to your account or by contacting us.

We aim to provide you with useful music-related services for the whole of your music life. However, you have the right to close your account at any time and have us delete all of your personal information unless we are in the process of responding to any complaint that you make.

Cookies

Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity and to help us make recommendations that are relevant to you.

We also may use third party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites in order to provide you with advertisements about other goods and services that may be of interest to you.

If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org or optout.networkadvertising.org

More information about all of the cookies on the Website is available on our cookies page.

Other websites

Our Website contains links to other websites. This privacy policy only applies to this Website, so when you link to other websites you should review their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we place any updates on this web page. This policy was last updated on 20 April 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email support@musicwise.io

or write to us at Data Protection Officer, MusicWise Limited, Flat 2 Boddington House, Pomeroy Street, London, SE14 5BX.

How do you remove your name from the database?

You can contact us to request for your account to be closed at any time, which will be confirmed by MusicWise.

How do you unsubscribe from future mailings?

If you have a musicwise.io account, you can stop receiving emails by updating your contact preferences.

How can you obtain information held about you?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at support@musicwise.io

Registered Office

MusicWise Limited

Flat 2 Boddington House,

Pomeroy Street

London SE14 5BX

Company Number 10984814. Registered in the UK.

Your security on musicwise.io

At MusicWise, we're committed to helping you find the right job in a safe and secure environment.

On these pages, you can learn more about some of the most common internet security threats, what you can do to protect yourself, and what we do to ensure your details remain secure.

Common security threats

Phishing:

Phishing emails are an increasingly common method used to try and gain access to personal details in order to carry out fraud or identity theft.

Typically, a phishing email will claim to have been sent by a reputable organisation and ask that you respond to the email with your username and/or password or that you enter your sign in details over a 'secure' connection.

Whilst phishing emails can seem very professional, there are usually a number of clues to alert you to the fraudulent nature of the emails. When reading an email claiming to be sent from musicwise.io, you should always keep the following questions in mind:

Are you being asked to provide your password? musicwise.io will never ask you to provide your password in response to an email or phone call.

Are there spelling and grammar mistakes in the email? Phishing emails often originate from outside the UK and spelling and grammar mistakes are common.

Are you being asked to download something? If you don't recognise a file, don't download it. All musicwise.io account details are stored online, so we'll never ask you to download anything to use the service.

Are you being threatened with losing access to your account? Phishing emails sometimes make it seem like you'll lose access to your account unless you download something or provide your sign in details. musicwise.io will never ask you to do anything like this in order to keep your account open.

If you're suspicious of any email you receive from musicwise.io, please contact us with the subject line of the email, and the email address it was sent from.

Spoofing:

Spoofing occurs when a criminal creates an exact copy of a website in order to make a fraudulent company look legitimate. A spoofed website will usually look exactly the same as the website of a legitimate company, but with a slightly different web address (e.g., '.biz' instead of '.com' or '.co.uk'). If you're suspicious of any website you're directed to as a result of your dealings with musicwise.io, please contact us and we'll investigate.

Identity theft

Identity theft occurs when an individual steals personal details from someone else, and uses the information to fraudulently impersonate that individual. Victims of ID theft often find that their details are used to open bank accounts and obtain credit in their name.

Identity theft can only take place where a criminal has been able to gain access to enough personal details to create false documents in another person's name. In order to avoid becoming a victim of identity theft:

Never give out sensitive personal information such as your bank details, date of birth, National Insurance number or a copy of your passport in relation to an email

Look out for spelling and grammar mistakes in emails you receive

Never give out your sign in details in response to an email

If you suspect that you've been a victim of identity theft, you should contact the police as soon as possible. Details on how to report a fraud can be found here.

What you can do to protect yourself

Account security

Online security risks can be minimised simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below:

Always use a password which is personal and does not contain your name, email address or the word 'password'

Ensure your password contains both letters and numbers

Never give your password out to anyone - we will never ask you for your password

Change your password at least once every three months

Take a moment to memorise your password so you don't need to write it down

Try and use a different password for each different website you use

Keep your password secure and up-to-date. Passwords should be changed at least once every three months and shouldn't contain your name, email address or the word 'password'.

If in doubt, report it. If you're suspicious about any contact you receive related to musicwise.io, contact us and our Customer Support Team will investigate.

If you think you have been the victim of online fraud, we recommend you report it to Action Fraud, the national fraud and internet crime reporting centre, who will be able to advise you further.

You can contact Action Fraud on 0300 123 2040, or visit their website for advice http://www.actionfraud.police.uk/

What we're doing to protect you

We've partnered with several industry leaders to ensure you receive the most secure levels of service possible whilst using the site.

Encryption

To protect your personal information musicwise.io uses industry standards such as TLS (Transport Layer Security) encryption to encrypt and secure your data.

Virus protection

musicwise.io automatically scans, detects, and quarantines new viruses, ensuring that all documents uploaded to or downloaded from musicwise.io are safe and virus-free.

Data

Musicwise.io’s is served using Zeit.co, and data is managed using MongoDB Atlas, backed by AWS.

musicwise.io cookies

What are cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user's computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a website when the user has returned.

Cookies can't harm your computer and we don't store any personally identifiable information about you on any of our cookies.

Why do we use cookies on musicwise.io?

musicwise.io uses two types of cookies: cookies set by musicwise.io and cookies set by third parties (i.e. other websites or services).

musicwise.io cookies enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site to your preferences, such as recommending music services.

We also use third party cookies to help deliver relevant music services and advertising both on musicwise.io and on other websites, to integrate content with social networks, such as Facebook and Google, and to better understand how the features and functions of the site are used in order that we can improve our service.

If you would like more information about the cookies we use, as well as details on how to opt-out, please see below.

What cookies do we use on musicwise.io?

Below is a list of the main cookies set by musicwise.io, and what each is used for:

Cookie name	Purpose
Google Analytics	This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of Google Analytics please go to the following link: https://tools.google.com/dlpage/gaoptout
HotJar	HotJar cookies are used to remember whether you have taken part in a survey or poll. To opt out of Hotjar please go to the following link: https://www.hotjar.com/opt-out
Google reCAPTCHA (Google Ireland Limited)	We use Google reCAPTCHA which helps us detect abusive traffic without any user friction. This type of service collects and analyses your device and behaviour data, potentially containing your personal data, with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM. In doing so, Google reCAPTCHA enables us to provide services through the Website, comply with our legal obligations, respond to enforcement requests, protect our and your respective rights and interests, and detect any malicious or fraudulent activity. Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. Personal Data processed: Cookies; Usage Data. Usage Data is collected automatically. Place of processing: Ireland – privacy policy. Privacy Shield participant.
Facebook Custom Audience	This is a feature that enables MusicWise to capture anonymized data from individuals who are registered users of both musicwise.io and Facebook. This data is transmitted and stored by Facebook's servers in the United States. This data captures information about your browsing history and patterns through the musicwise.io website. When you browse the musicwise.io website and then visit your Facebook account your browsing history on the musicwise.io website shall be used to provide you with suitable targeted advertising on your Facebook page. This data is stored for 180 days; if you do not visit themusicwise.io website for 180 days such data shall be removed unless you revisit the musicwise.io website during this time.

Cookie name and Purpose

acceptedCookies: Determines whether you have accepted the cookie declaration.

UTM: Stores the last UTM information if you visited MusicWise.io from a link or advertisement. Used for tracking campaigns.

Cookies set by third parties

musicwise.io works with a number of third parties to provide services which help us to keep the website tailored to our users' needs. Some of these partners use cookies to help them deliver these services. A list of third party cookies can be found below:

Cookie name and purpose

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of Google Analytics please go to the following link: https://tools.google.com/dlpage/gaoptout

Cookies on third party sites

When you contact music service providers on musicwise.io, sometimes you'll be redirected to an external site. These external sites may use cookies, which will not be included in the lists above.

How can I manage my cookies on musicwise.io?

If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.

Please be aware that by not accepting cookies you will not be able to use some of the key functions of musicwise.io, including:

Registering with musicwise.io

Signing in to musicwise.io

Contacting music service providers on musicwise.io

To delete all cookies stored by musicwise.io for your browser, please click on the button below:

Clear MusicWise cookies

Clicking this button will sign you out from musicwise.io.