Privacy Policy

We collect personal data about you when you register with the Website. We do so in order to provide you with the services that are available through the Website as well as for administrative purposes when you book music services through the Website.

The personal data that we collect includes your name, email address, telephone number, date of birth, instruments that you play, your address or location and any artist groups that you play with. We will keep this information for as long you want to keep your account with the Website. If you decide to book or enquire about any music services through the Website we may ask you for the details needed to process any enquiry that is required by the relevant third party music service provider. This information will be kept on record and associated with your personal data.

By registering with the Website it is understood that you are actively seeking to use music services. When you enquire with music service providers we share your personal data, including your enquiry information, with them so they can follow up with you as appropriate. In some instances we may offer music service providers the opportunity to contact you to promote their services, if we believe their services are relevant to you.
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For musicians and those looking to use local music services, we will use your personal data to provide you with the music services that we provide, to manage your account and to email you about music services which, for musicians, includes emails about local music services that are relevant to your interests.

In the event that you register on the Website as a musician we will only send you information which relates to our music services unless you specifically opt in to receiving marketing material about other products and services through the contact preferences section of your account.

If you consent to receive marketing material using your contact preferences you may change your mind at any time.

You can also amend the contact preferences in your account to stop us from contacting you in connection with the music services available through the Website for which you register when you set up your account.

Save where it is necessary to do so in order to provide you with the Website's music services or to put you in touch with a third party provider selected by you as set out in this policy, we do not share your personal data with third parties.

Your personal data is stored on our servers which are in the European Economic Area. If we share your personal data with any third party service provider in the course of providing you with our services, those third parties are required to process your data in accordance with contracts which comply with data protection legislation.

We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete your account please contact us via the online form. Amendments to your account can be made online by signing in to your account or by contacting us.

We aim to provide you with useful music-related services for the whole of your music life. However, you have the right to close your account at any time and have us delete all of your personal information unless we are in the process of responding to any complaint that you make.

Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity and to help us make recommendations that are relevant to you.

We also may use third party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites in order to provide you with advertisements about other goods and services that may be of interest to you.

If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org or optout.networkadvertising.org

More information about all of the cookies on the Website is available on our cookies page.

Our Website contains links to other websites. This privacy policy only applies to this Website, so when you link to other websites you should review their own privacy policies.

We keep our privacy policy under regular review and we place any updates on this web page. This policy was last updated on 20 April 2020.

Please contact us if you have any questions about our privacy policy or information we hold about you:
by emailing support@musicwise.io
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or write to us at Data Protection Officer, MusicWise Limited, Flat 2 Boddington House, Pomeroy Street, London, SE14 5BX.

You can contact us to request for your account to be closed at any time, which will be confirmed by MusicWise.

If you have a musicwise.io account, you can stop receiving emails by updating your contact preferences.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at support@musicwise.io

Registered Office
MusicWise Limited
Flat 2 Boddington House,
Pomeroy Street
London SE14 5BX
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Company Number 10984814. Registered in the UK.